The world we live in spins so quickly — we are always in a rush to get somewhere, chasing the next moment instead of enjoying the one we are in. I know there is a lot going on right now — you feel like there is so much to do, but you have to remember your value isn’t measured by productivity. You don’t always need a plan. You don’t always have to have it all figured out. Sometimes you simply need to slow down and breathe. Take time to go outside and feel the sun rays hit your skin. Move with the breeze and get lost in the night sky. Do some soul-searching and do not be afraid to travel someplace new. You are a palm tree type of girl — always standing tall and strong, but remember even palm trees have to go with the flow at times. Paradise isn’t a place, it is a state of mind — continue to stand tall, but don’t forget to enjoy the view.
All Beachly sales are final and non-refundable. We do not accept returns of boxes, specific products in the boxes or additional items purchased in conjunction with the boxes. Any returns made will not be eligible for refund. However, we do offer exchanges for certain items. Please see the exchange policy below.
We do offer exchanges for sized-apparel and sized-accessories which do not fit as desired. One-size fits all items do not qualify as sized-apparel or a sized-accessory. If a sized item does not fit as desired, you may exchange this item for the same item in a different size or a different item in the same or a different size (if available). Exchange options are dependent upon available inventory. We’ll do our best to find an option that makes our customers happy.
The exchange must be requested within 7 days of receipt of the item. The item(s) must be unused, unworn, and undamaged. Item(s) must be in original packaging with all tags attached. If the exchange item is not returned in suitable condition, the customer will be charged for the new item that was shipped to the customer. The amount will be equal to 70% of the total advertised retail price of a product.
All Member Market purchases are final, no returns or exchanges will be accepted.
The first exchange is always free! This will allow us to correspond with the customer directly so we can take notes on the account to help get a better understanding of the desired sizing for future boxes. After the first exchange, there will be a fee of $7 for future exchanges. This fee is to help cover some of the cost of shipping both ways as well as restocking and packing fees. The customer will be charged this fee once the order is created for the new exchange item.
HOW TO REQUEST AN EXCHANGE
We make the exchange process easy! To request an exchange, please clickhere. Please indicate that you would like to make an exchange and state which item you would like to exchange and the desired size that you would like to exchange your item for.
Our Customer Service Team will create a new order and send the new item with a return shipping label. Once the new item is received, place the exchange item back into the envelope or box, seal it up and place the return shipping label on the package. This item must be shipped back within 7 days. If the exchange item is not returned, the customer will be charged for the new item that was received. This charge will be 70% of the advertised retail price of the product.
If you receive a defective or damaged item, please contact Customer Service by clickinghere. A replacement item will be sent. Please note, we may ask for a photo of the damaged item so we can show the warehouse or the vendor.